The information in this article applies to Journalists listed in Muck Rack's database. For information specific to a PR Professional using Muck Rack, check out our Privacy in Muck Rack for PR Pros article.
Privacy in Muck Rack for Journalists
We understand the importance of protecting your privacy, especially as a journalist. We’ve outlined some information below to help you understand how we handle your personal data as well as how to keep certain content private in Muck Rack.
Learn More About Privacy in Muck Rack:
View our entire Muck Rack Privacy Policy for more details about how information is collected, stored, and used in Muck Rack.
Personal Data
Using Muck Rack, you will create an account with your name and email address. You also may choose to include information like a picture of yourself.
Any of the data added to your account is considered your personal data. Information you add to your Muck Rack account (e.g., the email address you use to log in) is never made available or provided to other Muck Rack users without your explicit permission.
How We Collect Personal Information
The personal information we store is collected in an effort to facilitate the relationship between our Customers and you. Except for publicly available information or as otherwise described in this Privacy Notice, the personal information provided by Muck Rack is collected directly from you once you have created a profile.
Personal information may appear on your profile maintained by Muck Rack if you have put that information in the public domain yourself (for example, by writing an article, making a public post on social media, or from other sources that provide such information).
Customers may also add their own data (similar to managing information in a spreadsheet or address book), to be used in our platform that helps Customers manage contacts and build better, more thoughtful relationships.
What Personal Information We Collect
The types of personal information that we collect, use, store, and transfer about you may include the following:
Name
Title
Biography
Employment information
Work address
Telephone numbers
Email address
Social media profiles and pictures
Website or blog address
RSS feed
Contact form address
Pitch preferences
Topics covered
Location information derived from social media
NOTE: We do not maintain any sensitive personal information about you (such as information about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union memberships, information about your health, genetic and, biometric data), unless you’ve made that information publicly available.
Personal Information Sharing and Usage
We may provide personal information to Muck Rack employees, consultants, affiliates or other businesses or persons for the purpose of processing such information on our behalf. In such circumstances, we require that these parties agree to protect the confidentiality of such information and to comply in all respects with this Privacy Notice.
Your personal information may also be processed in one or more of the following ways:
Customers browsing the database of profiles, articles and content or media outlets;
Customers sending journalists targeted news;
Customers creating lists of journalists for their own use;
Customers exporting journalist data from our database for their own use provided they use that data in accordance with all applicable laws;
Customers keyword searching articles and social media posts linked on our website;
Muck Rack maintaining the administration of our database;
Muck Rack maintaining contact, handling enquiries, complaints and disputes;
Muck Rack ensuring compliance with all applicable laws and regulations.
Hide Content on Your Journalist Profile
We understand that you may wish to hide certain content on your profile that appears within Muck Rack. To do this, you must first claim or create your profile. Then, use the following steps to hide content as you wish.
Navigate to the Privacy section of your journalist profile.
Select the check boxes next to the sections you would like to hide.
Select the Save changes button to apply these changes.
Hide Your Journalist Profile Entirely
We understand that while you may wish to keep your Muck Rack profile, you may not want it to be visible to the public. For this reason, you have the option to hide your profile entirely. To do so, use the following steps:
Navigate to the Privacy section of your journalist profile.
Select the check box next to Hide my profile entirely.
Select the Save changes button to apply these changes.
Have Your Journalist Profile Removed
If you would like us to remove the profile Muck Rack maintains for you from our platform without claiming your profile, please contact us at hello@muckrack.com and provide a link to your profile.
Frequently Asked Questions (FAQs)
Question | Answer |
What type of information does Muck Rack collect/share? How long is it kept? | The data that we share is public journalist data, which may appear in a journalist profile maintained by Muck Rack if the journalist has put that information in the public domain (for example, by writing an article, making a public post on social media, or from other sources that provide such public information).
Muck Rack collects name and email addresses of Users for the purpose of processing site login and customer communications.
Muck Rack retains customer data indefinitely, but can honor deletion requests at time of contract termination. |
With whom does Muck Rack share personal information? | Service providers who work on Muck Rack’s behalf, for example: IT and website support.
Professional advisors including lawyers, accountant’s and insurers where we need to do so in order to comply with our legal obligations or for other business reasons. |
What is Muck Rack's Privacy policy? | The Muck Rack Privacy Policy describes our policies on the collection, use, disclosure, of information about Customers in connection with your use of the Muck Rack Services. The Privacy Policy outlines the personal information that Muck Rack may collect, how Muck Rack uses and safeguards that information, and with whom we may share it. |
How do I report a security issue? | If you have discovered a security issue, please report it by emailing us at hello@muckrack.com. |
What else can I do to protect my data? |
|
Additional Resources
Get Help
For additional help, contact support by choosing the chat icon in the bottom right-hand corner of the screen and selecting Messages > Send us a message.
💬 Was this article helpful?
Share your feedback and let us know how to improve our Help Center content.