Adjust your Alerts if you’re receiving irrelevant results (or no results at all). If you’re receiving irrelevant results from your Alerts, you may want to revisit your keywords and/or filters applied. If you aren’t receiving many (or any) results from your Alerts, you may want to expand the number of keywords included to capture more content.
Navigate to your Alerts
Select your Alert to edit
Add or remove terms in the Terms to monitor text box
Add or remove Filters
Want to learn how to configure an alert? Visit this article.
View the video below to learn how to edit your alerts
Adjusting your Alert email frequency
Alerts allow you to choose the specific days, time of day and frequency to receive an Alert email for your coverage. To adjust your Alert sending frequency:
Navigate to your Alerts under Monitoring
Select an Alert
Select your desired days to receive Alert emails
Choose your desired frequency (note that "Multiple times per day" will send Alerts in as real-time as possible as articles are being published)
Select your desired sending time(s)
Specify where content must appear
When creating or editing alerts, you can choose where relevant content must appear.
Under General Settings > Articles and tweets > "Content must appear in", you will find the following options:
Tweets enable alerts for keyword mentions in journalist tweets.
Article shares enable alerts to track specific coverage linked in journalist tweets.
Articles enable alerts for mentions of coverage mentioning the keywords.
Headlines restricts alerts to include only articles which include your specified keywords in headlines.