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Import Media Lists

Learn how to import your existing media lists into Muck Rack

Andrew Mercier avatar
Written by Andrew Mercier
Updated today

Import Media Lists

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Our Editorial Team can add Media List Imports of 25 or more contacts upon request. Once uploaded, any updates or changes to Muck Rack's database will be reflected on your lists, including new titles, beats, media outlets, and contact information.​


Request a Media List Import

  1. Select the chat icon in the bottom right-hand corner of the screen and select Messages > Send us a message.

  2. Select 'I have a question for Editorial' then send a message saying you need to import a media list.

    Shows someone sending a message to the Editorial team


Attach your media lists as Excel spreadsheets (.csv or .xlsx) or as Google Sheet links with as much of the following information as possible:

  • First name*

  • Last name*

  • Email*

  • Phone numbers

  • Job titles

  • Media outlets

  • X (Twitter) handles

  • Relationship Owners

  • Activity or Contact preference notes

  • Media list notes (more info here)

  • Mailing addresses

    * = required

Shows an example of a Media List formatted within a Google Sheets document


Frequently Asked Questions (FAQs)

Issue

Solution

How soon can we expect our media list import to be completed?

The turnaround time for these requests will depend on the size and complexity of the request.

Media list imports will typically be completed in 1 to 10 business days but may take longer. Import ETA will be communicated after a submission is made.

What if the contacts are not found in the Muck Rack database?

If any of your contacts don't match existing profiles or don't meet our criteria to be added to the main database, they will be added as Custom Contacts for your team. Custom contacts are owned solely by your organization and will not be maintained by Muck Rack's Editors.

What if we have additional formatting needs?

When submitting the Media List, you can provide additional information for the team:

  • How the list should be organized on your account. For example, as one master media list or as individual lists.

  • Whether or not the team should import mailing addresses to your contacts

  • Where you would like notes to appear (activities or as contact preferences)

What if our team only has the first and last names of journalists included in an import but no email addresses?

Please contact your Customer Success Manager for additional information on how we can assist with your request.


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Get Help

For additional help, contact support by choosing the chat icon in the bottom right-hand corner of the screen and selecting Messages > Send us a message.


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