Muck Rack makes it easy for you and your teammates to collaborate with each other. Roles designate which users have the ability to add, change or remove permissions for other teammates in your organization. Access determines which features on Muck Rack your teammates are able to use.
Roles
There are two types of roles on Muck Rack: Admins and Teammates.
Admins
Admins are allowed to add, remove or change other teammates’ access to Muck Rack. Admins can be given full access or limited access on Muck Rack.
How to become an Admin
Any existing Admin in your organization can add or remove Admin access for another teammate. View your team’s existing Admins from your Team page.
If there is not an Admin currently assigned for your organization, contact support@muckrack.com.
Teammates
Teammates are not allowed to add, remove or change other teammates’ access on Muck Rack. The features they are allowed to use on Muck Rack are determined by their access.
Invited
Teammates who have not accepted their invitation to join your organization on Muck Rack will appear as invited on your Team page. Invitations can be resent or revoked entirely.
Deactivated
Teammates who no longer have full or limited access to Muck Rack appear as deactivated. Deactivated teammates cannot login to Muck Rack. When a teammate is no longer employed by your organization, we recommend deactivating their account.
Deactivated users will still appear throughout Muck Rack (e.g. as a Media List creator or Relationship Owner) so you can accurately track your organization’s history and interactions with journalists as your team evolves.
Learn more about adding, removing and changing teammates’ access or roles.