Custom Contacts let you easily pitch and track relationship history with people you don’t find in Muck Rack’s database. You can add Custom Contacts to any Media List or from your organization’s Custom Contacts list.
Watch the video below to learn about Muck Rack Custom Contacts:
Check out the Academy for our course on building media lists!
Creating Custom Contacts
Custom Contacts can be created for people or generic email addresses like news desks. When adding a Custom Contact, if we find a match to an existing Muck Rack profile, we’ll add the maintained Muck Rack profile to your Media List instead.
To add a Custom Contact to an existing Media List:
Select a Media List
From the Media List, click Add Contact and Add Custom Contact
Choose Person or Generic contact
Enter your Custom Contact’s information
To edit a Custom Contact:
In the Actions menu, select Edit
Update your Custom Contact’s information (if you need to edit the email address or Twitter handle, please contact us)
Do you have quite a few Custom Contacts you're looking to add? If so, please contact our team. We can import those contacts for you in bulk to save you time.