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Muck Rack Integration with Slack
Muck Rack Integration with Slack

Easily send Muck Rack alerts straight to your Slack app.

Stephen Aschkenes avatar
Written by Stephen Aschkenes
Updated over a week ago

Article Contents:

You can send new article alerts to the Slack app on your computer or mobile device through Muck Rack's Integration with Slack. You’ll be able to stay up to date, with published notifications, on any new articles that match the alert filters you set.

Set up Integration with Slack

Setting up your integration with Slack is very simple from Muck Rack. Watch the video or follow the instructions below to learn how to set up the Integration with Slack:

(Select the "Step-by-Step Instructions" dropdown to learn more)

Step-By-Step Instructions

1. Log in to Muck Rack. Go to User > Manage Integrations.

2. Go to the Integration with Slack panel and click Connect Workspace to install the Muck Rack app to the Slack Workspace of your choice.

📌 Note: Some organizations may require you to have elevated Slack permissions (e.g. the role of Workspace Owner) to add the app to your Slack workspace.



3. Once authorized, you'll be redirected to the Muck Rack integration page showing your connected status.


Configure Slack Alerts

After completing the setup process, you can start confusing Alerts to send to Slack. Watch the video or follow the instructions below to learn how to set up Slack Alerts.

(Select the "Step-by-Step Instructions" dropdown to learn more)

Step-By-Step Instructions

1. Go to Monitoring > Alerts

2. Select an alert you’d like to be sent to a Slack Channel or click +Create New to create a new alert.

3. Go to the Send Alerts > Slack

4. Select which public channel you’d like the alerts sent to.

NOTE: Although each alert can be directed to a single channel, it is possible to send multiple alerts to the same channel.

5. Save. Muck Rack Slack Alerts will be displayed in Slack search results. To avoid this, we recommend using the "Exclude apps and workflows" filter in Slack searches.



Manually Assign a Channel ID

You can manually assign a channel to your alerts rather than selecting a channel listed in Muck Rack.

(Select the "Step-by-Step Instructions" dropdown to learn more)

Step-By-Step Instructions

1. Go to Monitoring > Alerts

2. Select an alert to edit

3. Under Select a Delivery Method, choose Enter Channel ID Manually

4. Once selected, a text field will appear, and the user should enter the channel ID.

Once entered and saved, the dropdown should correctly populate with the channel name for the channel ID you had entered. You should begin to receive alerts when new coverage is found.


Frequently Asked Questions

Question

Answer

Do I need to configure the integration if someone in my organization has already connected Muck Rack to Slack?

No! Once one person has connected their application, you can send as many alerts as possible to Slack.

How many alerts or channels can I set up?

You may have as many alerts sent to Slack as you’d like. Each alert can only be sent to a single channel.

Can I send Slack alerts in a digest format at set times throughout the day?

Currently, the only option for Slack alerts is “As published”.

Can I send alerts directly on Slack instead of a channel?

No, currently, alerts can only be sent to public channels.

My alert isn’t sending anymore. What do I do?

Ensure the person who set up the Integration with Slack still has an active Slack account. Try disconnecting and reconnecting the integration on the integrations page in Muck Rack.

How long might it take for an alert to arrive?

Up to 30 minutes.

How many Slack workspaces can I connect to?

One workspace.

Why do I have to log in to access the link in a Slack alert?

Selecting the link in a Slack alert opens the article link in Muck Rack's Who Shared My Link? report. This requires a Muck Rack login to view.


Get Help

For additional help, contact support by choosing the chat icon in the bottom right-hand corner of the screen and selecting Messages > Send us a message.

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