Muck Rack Integration with Slack
Through Muck Rack's integration with Slack, you can send new article alerts to the Slack app on your computer or mobile device. You’ll be able to stay up-to-date with published notifications on any new articles that match the alert filters you set.
NOTE: These alerts can be viewed by anyone in your Slack instance. However, selecting the link in a Slack alert opens the article link in Muck Rack's Who Shared My Link? report. This requires a Muck Rack login to view.
Set up Integration with Slack
Setting up your integration with Slack is very simple from Muck Rack. Watch the video or follow the instructions below to learn how to set up the Integration with Slack:
Log in to Muck Rack. Go to User > Manage Integrations.
From the Slack section, select the Connect workspace link.
Select the Allow button.
Once authorized, you'll be redirected to the Muck Rack integration page showing your status as Connected.
NOTE: Some organizations may require you to have elevated Slack permissions (e.g. the role of Workspace Owner) to add the app to your Slack workspace.
Configure Slack Alerts
After completing the setup process, you can start configuring Alerts to send to Slack. Watch the video or follow the instructions below to learn how to set up Slack Alerts.
From the Navigation bar, select Monitoring > Alerts.
Select the name of an alert you’d like to be sent to a Slack Channel or select the + Create Alert button to create a new alert.
NOTE: At this time, when selecting the Create Alert button, you will first need to select Email as the Alert type. You can then change this to Slack within the Alert settings. Our engineering team is working on an update to this button to include Slack as an alert type in the near future.
From the Create a New Alert page, select Slack under Alert Type within Delivery Settings.
Select which public channel you’d like the alerts sent to. NOTE: Although each alert can be directed to a single channel, it is possible to send multiple alerts to the same channel.
Once you've configured your Alert to your liking, select Save at the bottom.
NOTE: Muck Rack Slack Alerts will appear in your organization's Slack search results. If you'd prefer to avoid this, we recommend using the "Exclude apps and workflows" filter in Slack searches.
Manually Assign a Slack Channel ID
You can manually assign a channel to your alerts rather than selecting a channel listed in Muck Rack. To do so, use the following steps.
From the Navigation bar, select Monitoring > Alerts.
Select the name of a Slack alert to edit it.
Under Select a Delivery Method, choose Enter Channel ID Manually.
Once selected, a text field will appear, and you can enter the channel ID.
Once entered and saved, the dropdown should correctly populate with the channel name for the channel ID you had entered. You should begin to receive alerts when new coverage is found.
Once you've configured your Alert to your liking, select Save at the bottom.
Frequently Asked Questions
Question | Answer |
Do I need to configure the integration if someone in my organization has already connected Muck Rack to Slack? | No! Once one person has connected their application, you can configure as many alerts to send to Slack as you'd like. |
Is Slack Premium required in order to use the Slack integration for Muck Rack alerts? | No. |
How many alerts or channels can I set up? | You may have as many alerts sent to Slack as you’d like. Each alert can only be sent to a single channel. |
What happens when I select the article link in a Slack alert? | Selecting the link in a Slack alert opens the article link in Muck Rack's Who Shared My Link? report. This requires a Muck Rack login to view. |
Can anyone view the Slack alert, even if they don't have a Muck Rack login? | Anyone in your Slack channel can see the alert, but they will not be able to click through to the article in Muck Rack or the Alert settings without being prompted to log into Muck Rack. |
Can I send Slack alerts in a digest format at set times throughout the day? | Currently, the only option for Slack alerts is “As published”. |
Can I send alerts directly on Slack instead of a channel? | No, currently, alerts can only be sent to public channels. |
My alert isn’t sending anymore. What do I do? | Ensure the person who set up the Integration with Slack still has an active Slack account. Try disconnecting and reconnecting the integration on the integrations page in Muck Rack. |
How long might it take for an alert to arrive? | Up to 30 minutes. |
How many Slack workspaces can I connect to? | One workspace. |
Learn More About Data & Privacy in Muck Rack
View our entire Muck Rack Privacy Policy for more details about how information is collected, stored, and used in Muck Rack.
Get Help
For additional help, contact support by choosing the chat icon in the bottom right-hand corner of the screen and selecting Messages > Send us a message.
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