Getting Started with Muck Rack
Learning how to use a new product can be a challenge. At Muck Rack, we’ve prepared resources to help you become an expert in no time. In this article, we’ve outlined the learning resources available to you.
Training Resources
Muck Rack provides interactive and engaging learning modules that are great for both new and experienced Muck Rack users!
Quick Start Guide
Our Quick Start Guide makes it easy to learn on your terms and at your own pace right within Muck Rack. Learn how to optimize your workflows with interactive checklists and product tours. Revisit your Checklists whenever you need by selecting the chat widget in the bottom right, then Tasks.
Muck Rack Academy
Muck Rack Academy offers self-paced courses, certifications, tutorial videos, eBooks, and Best Practice guides - all sorted into categories that make it easy to find helpful guidance and in-depth learning opportunities.
Easily sign up by logging into the Muck Rack platform, selecting the Help & Resources tab, and selecting the Muck Rack Academy option. This will log you into the homepage of our learning platform to see all of our educational content.
NOTE: You must be a paid Muck Rack customer to access the Muck Rack Essentials Course Series, Become a Boolean Expert, and Video Library content.
If you are a paid Muck Rack customer wishing to access the aforementioned content, please ensure you are logged into the Muck Rack Academy.
If you continue to run into issues with accessing Muck Rack Academy content, please contact support using the steps in the Get Help section below.
Muck Rack Academy Certification Courses
Training | Description |
| This series of short courses covers the core features of Muck Rack, from searching the media database, building media lists, and pitching to media monitoring and reporting on success. |
| This interactive course will improve your Boolean search knowledge and provide hands-on experience with Boolean operators. |
 | Learn how to measure your earned media efforts. |
 | Learn how to build positive relationships with journalists.
Once you’ve completed the course, you will receive a Fundamentals of Media Relations Certificate. |
 | Learn how to use the most popular social media platforms for professional settings.
Once you’ve completed the course, you will receive a Fundamentals of Social Media Certificate. |
Webinars
Webinar | Description |
| Register for an upcoming live webinar. |
| Watch recorded webinars with topics such as media relations, pitching, and platform use. |
Additional Resources
Tool | Description |
 | Our growing video library consists of short-form video content covering many of Muck Rack’s most common workflows. |
 | The Help Center is a perfect place to search for quick answers to your most common questions. We’ve divided our articles into collections so you can quickly find what you need when needed. |
 | Learn why industry-leading companies worldwide rely on Muck Rack for their media database, pitching, monitoring, and reporting. |
Get Help
For additional help, contact support by choosing the chat icon in the bottom right-hand corner of the screen and selecting Messages > Send us a message.
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