Skip to main content

Muck Rack Settings

Learn how to configure your account and adjust your personal and organization settings

Nikki Craig avatar
Written by Nikki Craig
Updated over 3 weeks ago

Muck Rack Settings

banner, decorative

Muck Rack's Settings provide options supporting teamwork and account customization. Whether your goal is to refine collaboration or customize your platform experience, Muck Rack's Settings will deliver invaluable know-how and actionable steps.

NOTE: This information in this article applies to paid Muck Rack users that are PR professionals.

For information on getting started with Muck Rack as a Journalist, check out our articles on how to Claim or Create a Journalist Profile and Manage a Journalist Profile.


Overview

Settings control the basic elements of your account in Muck Rack. To access Settings, select your Muck Rack user icon and choose Settings.

Shows the Account menu expanded with the 'Settings' option listed at the top


Organization Settings

Settings made in this section will impact all teammates in your organization.

Shows the Settings page with 'Organization settings' circled in red at the top

Setting

Description

Organization Name

Thumbnail of this section of the Settings page

Provide your name. This name will only be displayed to you and your teammates on Muck Rack.

Organization Icon

Thumbnail of this section of the Settings page

The image used to represent "you" in Muck Rack. This icon could be your company logo or any image that will be used to help differentiate between the different organizations you’re part of.

Organization signature

Thumbnail of this section of the Settings page

This can be toggled on or off. Automatically display standard text below your teammates' signatures in emails sent with Pitches or Newsletter.

Team

Thumbnail of this section of the Settings page

Manage teammates or add a teammate directly from this section.

Email logging

Thumbnail of this section of the Settings page

Forward or BCC emails to this address and log conversations with journalists as Activity on their profiles. Emails sent to this address will be attached to matching profiles and only visible to your teammates. Learn more in our Email Logging article or on the Email Logging page.

This section also provides links to Email Logging settings within Muck Rack.

Advertising Value Equivalency (AVE)

Thumbnail of this section of the Settings page

Customize automatically generated advertising value equivalency (AVE) per Media Outlet for articles in coverage reports and dashboard widgets.

Check out our best practice guide in Muck Rack Academy to learn more about Enabling & Configuring AVE in Coverage Reports.

Display for broadcast clips (if applicable)

Show or hide advertising values for broadcast clips. Advertising value can be displayed or hidden for each Saved Broadcast Clip from the clip's settings and sharing. Changing this setting will not impact any existing Saved Broadcast Clips. You can toggle this feature on and off.

Newsletter subscriber lists

Thumbnail of this section of the Settings page

Manage subscribed and unsubscribed teammates who receive your organization's Newsletters.

NOTE: Newsletters are exclusive to Muck Rack's Premier package; please contact your Customer Success Manager if you would like to upgrade your subscription.

PR Hit Score Values

Thumbnail of this section of the Settings page

Customize your PR Hit Score settings by selecting the level of importance you would like to assign to each value (None, Low, Standard, High, or Highest) according to what your organization considers most important.

For more information on PR Hit Score, see our dedicated article.

NOTE: This feature is exclusive to our Premier package; please contact your Customer Success Manager if you would like to upgrade your subscription.


Personal Settings

Personal Settings allow you to control your account's security elements and some additional basic settings. To access Personal Settings, Go to your Muck Rack user icon, choose Settings, then select Personal Settings from the left-hand menu.

Shows the Settings page with the 'Personal settings' section highlighted

Setting

Description

Personal signature

Thumbnail of this section of the Settings page

Set a personal signature to be displayed in your emails through Pitches.

Custom logo for exports

Thumbnail of this section of the Settings page

The logo is displayed any time you export data from Muck Rack; for example: Reporting data.

Duplicate content

Thumbnail of this section of the Settings page

When searching, this setting allows you to group duplicate articles or display them as individual articles.

Default search filters

Thumbnail of this section of the Settings page

Here you can set preferred search filters to be applied by default whenever you start a new search.

Email Integration

Thumbnail of this section of the Settings page

Connect your email account to send emails and track responses through Muck Rack. This section also shows the status of your email connection. Emails and replies will appear in your email and be displayed throughout Muck Rack, including on journalist profiles. You may be asked to reconnect your email address periodically.

Time zone settings

Thumbnail of this section of the Settings page

Display the Time Zone that represents your organization.

Do Not Contact

Thumbnail of this section of the Settings page

Profiles that have been set as Do Not Contact by Muck Rack teammates. These people will not be emailed through Muck Rack; all contact information is hidden on their profiles. Learn more in our Managing Email Opt-Outs article.

Email suppression

Thumbnail of this section of the Settings page

The suppression list contains email addresses that cannot be sent to through Muck Rack. Unsubscribed email addresses that are undeliverable because of past bounces are automatically added to the list. Learn more in our Managing Email Opt-Outs article.

Job updates digest emails

Thumbnail of this section of the Settings page

You can receive emails when job updates are made to profiles you’ve viewed or on your organization’s Media Lists. You can toggle this feature on and off.

Coverage Report spike notifications

Thumbnail of this section of the Settings page

Receive emails when there is a spike in coverage for the keywords or alerts connected to an automated Coverage Report.


Manage Integrations

Manage Integrations allows you to manage the status of your integrations with Muck Rack. Go to your Muck Rack user icon and choose Manage Integrations.

Shows the Account menu expanded with the 'Manage integrations' option highlighted

Your integrations will be displayed with status and the ability to edit or disconnect the integration.

Shows the 'Integrations' page

Learn more about our available integrations in the related articles below:


Get Help

For additional help, contact support by choosing the chat icon in the bottom right-hand corner of the screen and selecting Messages > Send us a message.


💬 Was this article helpful?

Share your feedback and let us know how to improve our Help Center content.

Did this answer your question?